Amazon / operations at scale

Amazon Pathways Operations Manager Intern 2025

Removed network friction before it compounded into larger losses.

Inside a high-variance operating environment, I focused on two problems: process bottlenecks that were leaking money and a logic issue that was generating costly picking errors at scale.

Focus

Process redesign, logic correction, workforce readiness

Environment

Large-scale fulfillment and operational systems

Anchor result

$2.1M projected annual savings

Two problems, both compounding quickly.

The first problem was network-wide process inefficiency across operational flows. The second was a logic issue in the system-wide picking process that created a high volume of erroneous picks and retraining load.

Fix the system, then make the system teachable.

  • Diagnosed process bottlenecks and built a standardized SOP proposal.
  • Identified the specific pick-logic issue driving unnecessary waste.
  • Designed a training roadmap for 100+ associates to raise throughput consistency.

Operational rigor tied directly to savings and throughput quality.

$2.1M

Projected annual savings from process redesign and SOP standardization.

$216K/day

Waste mitigated by correcting logic tied to 180K erroneous picks per day.

100+

Associates covered in a training roadmap aimed at higher TPH and lower error rates.